First, confirm that you are using the right method to add your travel plans to your trip list:
- If you were signed into your CheapTickets account when you booked your itinerary, please confirm that you are signed into the app to view your booking.
- If you did not sign into your account when you booked your itinerary, please add it manually, using your email address and itinerary number.
Note: Keep in mind that the following itinerary types cannot currently be displayed in the app:
- Cruise itineraries.
- Bookings made or changed over the phone through a booking agent.
- Past trips.
- Unbooked trips saved to your account.
If you are still having trouble, please send us an email so we can help.