To modify or cancel a hotel itinerary in your Trips List:
- Launch the AirAsiaGo app, and then tap Trips.
- On the Trips List screen, tap the Details Card for the hotel reservation that you want to modify.
- Tap Manage booking.
- Tap Change reservation or Cancel reservation depending on the modification you need.
If you have any trouble making a change or cancellation, please contact one of our AirAsiaGo booking support representatives for further assistance. Here is how you can reach them through the app:
- From the app's Home screen, tap Account.
- In the Support section, tap Contact booking support.
- Tap the phone number displayed to call the Booking Support team.